Customer Service - Self Storage Manager

Public Storage • Alsip, IL

4d

About The Position

Public Storage is hiring Property Managers to work independently across multiple self-storage locations. The role combines customer service and sales with daily facility operations, including spending time both indoors and outdoors. Managers assess customers’ storage needs and recommend storage solutions and packing and moving supplies. They inspect storage units, handle cash and deposits, and help customers stay current on payments.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurants, fast food, or another service-based company.
• Valid driver’s license.
• Use a personal vehicle to travel between work locations or conduct other work-related business.
• Ability to lift, move, or transport items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors.

Responsibilities

• Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Make reminder and collection calls to help customers stay current with payments.
• Travel between multiple work locations as needed.
• Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds and curb appeal clean and free of debris.

Benefits

• Medical, dental, and vision benefits for employees who qualify for full-time benefits by working an average of 20 or more hours.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed