Customer Service - Self Storage Manager
About The Position
Public Storage is hiring Property Managers to work independently at multiple self-storage locations. The role involves assisting customers with storage needs, recommending storage options and selling packing and moving supplies. Property Managers inspect storage units to verify inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminders and collection calls. The position also includes cleaning and daily maintenance of interior areas and exterior grounds. Managers spend time both indoors and outdoors and may work across multiple properties. A valid driver’s license and use of a personal vehicle are required for travel between work locations or other work-related business; mileage reimbursement is provided.
Requirements
- Experience in a customer-service-centered sales environment; examples include retail, restaurants, fast food, or other service-based companies.
- Valid driver’s license.
- Use of a personal vehicle to travel between work locations or conduct other work-related business.
- Ability to lift, move, or transport items weighing up to 35 pounds.
- Ability to walk around facilities, climb stairs, and open large doors.
- Ability to spend up to 50% of work time outdoors.
Responsibilities
- Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
- Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
- Audit cash drawers and make bank deposits.
- Help customers stay current on payments and make reminder and collection calls when required.
- Complete cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
- Travel between properties and other work-related locations using a personal vehicle.
Benefits
- Medical, dental, and vision insurance.
- 401(k) with employer match.
- Paid time off and sick time.
- Flexible spending account.
- Company-paid life and accidental death insurance.
- Exclusive vendor discounts.
- Mileage reimbursement for travel between properties or other work-related tasks.
- Opportunity to earn performance-based bonuses.
- Flexible and full-time schedules.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
