Customer Service - Self Storage Manager

Public Storage • Garland, TX

11d

About The Position

Public Storage is hiring a Property Manager to work independently across multiple self-storage locations. The role involves working both indoors and outdoors, assessing customers’ storage needs and recommending solutions, including packing and moving supplies. Managers inspect storage units to confirm inventory and availability, handle cash drawer audits and bank deposits, and help customers stay current on payments through reminders and collection calls when required. The role also includes cleaning and daily maintenance of interior areas and exterior grounds.

Schedules are flexible and full-time, between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees may work at multiple locations and use their own vehicle to travel between work locations or conduct other work-related business; mileage reimbursement is provided. The role requires lifting or moving items up to 35 pounds, walking around facilities, spending up to 50% of time outdoors, climbing stairs, and opening large doors.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurants, fast food, or another service-based company.
• Valid driver’s license.
• Ability to use a personal vehicle to travel between work locations and for other work-related business.
• Ability to lift or move items weighing up to 35 pounds.
• Ability to walk around facilities, including climbing stairs and opening large doors.

Responsibilities

• Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and make reminder and collection calls when required.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
• Travel between multiple work locations and conduct other work-related business using a personal vehicle.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed