Customer Service - Self Storage Manager

Public Storage • Bordentown, NJ

9d

About The Position

Public Storage is hiring a Customer Service - Self Storage Manager to work independently across multiple locations. The role involves spending time both indoors and outdoors, assisting customers with storage needs, supporting rentals and sales, and completing daily operational tasks. The position offers $18.50 per hour and flexible, full-time schedules between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees working an average of 20 or more hours are eligible for full-time benefits.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurants, fast food, or another service-based company.
• Valid driver’s license.
• Use of a personal vehicle to travel between work locations and conduct other work-related business.
• Ability to lift, move, or transport items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, open large doors, and spend up to 50% of work time outdoors.

Responsibilities

• Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current on payments and make reminder and collection calls when required.
• Travel between multiple properties and other work-related locations using a personal vehicle.
• Complete cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds and curb appeal clean and free of debris.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed