Customer Service - Self Storage Manager

Public Storage • Houston, TX

7h • Onsite

About The Position

Public Storage is hiring Property Managers to work independently across multiple locations. The role involves working both indoors and outdoors, assessing customers’ storage needs and making recommendations, including selling packing and moving supplies. Managers inspect storage units daily to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminder and collection calls when required. The role also includes cleaning and daily maintenance of interior areas and exterior grounds.

The position pays $14.50 per hour. Schedules are flexible and full-time, between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees become eligible for full-time benefits by working an average of 20 or more hours. Mileage reimbursement is available for travel between properties and other work-related tasks, and Property Managers may earn performance-based bonuses.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurants, fast food, or another service-based company.
• Valid driver’s license.
• Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk around facilities, including climbing stairs and opening large doors.
• Ability to spend up to 50% of work time outdoors.

Responsibilities

• Assess customers’ storage needs and recommend suitable storage options.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure units are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and make reminder and collection calls when required.
• Clean interior areas, including sweeping and mopping.
• Perform daily maintenance and keep exterior grounds clean and free of debris.
• Travel between work locations and conduct other work-related business using a personal vehicle.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties and other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed