Customer Service - Self Storage Manager

Public Storage•Westland, MI

12d

About The Position

Public Storage is hiring Property Managers to work independently across multiple locations. The role involves working both indoors and outdoors, assessing customers’ storage needs, recommending storage options, and selling packing and moving supplies. Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminder and collection calls when required. The position also includes cleaning and daily maintenance of interior areas and exterior grounds.

Requirements

Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
Valid driver’s license.
Use of a personal vehicle to travel between work locations and/or conduct work-related business.
Ability to transport, lift, or move items weighing up to 35 pounds.
Ability to walk around facilities, climb stairs, and open large doors.

Responsibilities

Assess customers’ storage needs and make suggestions.
Sell packing and moving supplies.
Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
Audit cash drawers and make bank deposits.
Help customers stay current on payments, including making reminder and collection calls when required.
Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds and curb appeal clean and free of debris.
Travel between properties and other work-related locations using a personal vehicle.