Customer Service - Self Storage Manager

Public Storage•Ferndale, MI

About The Position

Public Storage is hiring Property Managers to work independently across multiple self-storage locations. Managers spend time both indoors and outdoors, assess customers’ storage needs, recommend storage options, and sell packing and moving supplies. The role also includes daily unit inspections to confirm inventory and availability, cash drawer audits and bank deposits, and helping customers stay current on payments through reminders and collection calls when required. Managers perform cleaning and daily maintenance to keep interior areas and exterior grounds clean and presentable. The position pays $16.50 per hour. Schedules are flexible and full-time, between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m.

Requirements

Experience in a customer-service-centered sales environment; candidates may come from retail, restaurants, fast food, or other service-based companies.
Valid driver’s license.
Must use a personal vehicle to travel between work locations and/or conduct other work-related business.
Ability to transport, lift, or move items weighing up to 35 pounds.
Ability to walk around facilities, climb stairs, and open large doors.
Ability to spend up to 50% of work time outdoors.

Responsibilities

Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
Audit cash drawers and make bank deposits.
Help customers stay current on payments, including making reminder and collection calls when required.
Clean and maintain interior areas and exterior grounds, including sweeping and mopping and keeping grounds free of debris.
Travel between properties and conduct other work-related tasks as needed.