Customer Service - Self Storage Manager

Public Storage • Iowa City, IA

11d

About The Position

Public Storage is hiring a Property Manager to work independently across multiple self-storage locations, both indoors and outdoors. The role involves helping customers identify storage needs and recommending storage options and packing and moving supplies. Managers inspect units, verify inventory and availability, handle daily cash drawer audits and bank deposits, and contact customers about overdue payments and collections. The work also includes cleaning and routine facility maintenance.

Requirements

• Experience in a customer-service-focused sales environment, such as retail, restaurants, fast food, or another service-based company.
• Valid driver’s license.
• Use of a personal vehicle to travel between work locations and for other work-related business.
• Ability to lift, move, or transport items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors; the role may involve spending up to 50% of the time outdoors.

Responsibilities

• Assess customers’ storage needs and recommend suitable options.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and make reminder and collection calls when required.
• Clean interior areas by sweeping and mopping, and maintain exterior grounds and curb appeal.
• Travel between assigned properties and other work-related locations using a personal vehicle.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with matching contributions.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties and other work-related tasks.
• Opportunity to earn performance-based bonuses.
• Flexible and full-time schedules.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed