Customer Service - Self Storage Manager

Public Storage • Richmond Hill, GA

4d • Onsite

About The Position

Public Storage is hiring a Self Storage Manager (referred to in the posting as a Property Manager) to work independently across multiple locations. The role includes time both indoors and outdoors and involves helping customers determine their storage needs, recommending storage options, and selling packing and moving supplies. Managers inspect storage units to verify inventory and availability, handle cash-drawer audits and bank deposits, and help customers stay current on payments through reminders and collection calls when needed. The position also includes cleaning and daily maintenance of interior areas and exterior grounds.

Requirements

• Experience in a customer-service-centered sales environment; successful candidates may come from retail, restaurant, fast food, or other service-based companies.
• Valid driver’s license.
• Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
• Ability to lift, move, or transport items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors.
• Ability to spend up to 50% of working time outdoors.

Responsibilities

• Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure units are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments by making reminder and collection calls when required.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds and curb appeal clean and free of debris.
• Travel between multiple work locations using a personal vehicle.

Benefits

• Medical, dental, and vision benefits for employees who meet the stated eligibility threshold.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed