Customer Service - Self Storage Manager

Public Storage•Los Angeles, CA

10d

About The Position

Public Storage is hiring a Customer Service - Self Storage Manager to work independently at multiple locations, both indoors and outdoors. The role involves assessing customers’ storage needs and recommending solutions, including packing and moving supplies. Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, help customers stay current on payments, and make reminder and collection calls when needed. The position also includes cleaning and daily maintenance of interior areas and exterior grounds. Schedules are flexible and full-time, between 9:30 a.m. and 6 p.m. (weekends until 5 p.m.). The position pays $19.50 per hour, with the opportunity to earn performance-based bonuses. Employees must travel between work locations or for other work-related tasks using their own vehicle; mileage reimbursement is provided.

Requirements

Experience in a customer-service-centered sales environment, such as retail, restaurants, fast food, or another service-based company.
Valid driver’s license.
Personal vehicle for travel between work locations and other work-related business.
Ability to lift, move, or transport items weighing up to 35 pounds.
Ability to walk around facilities, climb stairs, open large doors, and spend up to 50% of work time outdoors.

Responsibilities

Assess customers’ storage needs and make suggestions, including selling packing and moving supplies.
Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
Audit cash drawers and make bank deposits.
Help customers stay current with payments and make reminder and collection calls when required.
Travel between locations and conduct other work-related business using a personal vehicle.
Clean and maintain interior areas, including sweeping and mopping.
Maintain exterior grounds and curb appeal, keeping areas clean and free of debris.