Customer Service - Self Storage Manager

Public Storage•Lawrenceville, GA

19d

About The Position

Public Storage is hiring Property Managers to work independently at multiple self-storage locations, spending time both indoors and outdoors. The role involves assessing customers’ storage needs, recommending storage solutions, and selling packing and moving supplies. Managers also inspect storage units, handle cash and bank deposits, and contact customers about payments and collections. The position includes cleaning and daily maintenance of interior areas and exterior grounds. The role offers flexible, full-time schedules between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. The advertised pay is $14.00 per hour. Employees who average 20 or more hours are eligible for full-time benefits. Mileage reimbursement is available for travel between properties and other work-related tasks, and Property Managers may earn performance-based bonuses.

Requirements

Experience in a customer-service-focused sales environment, such as retail, restaurant, fast food, or another service-based company.
Valid driver’s license and access to a personal vehicle for travel between work locations and other work-related business.
Ability to transport, lift, or move items weighing up to 35 pounds.
Ability to walk around facilities, climb stairs, and open large doors.
Ability to spend up to 50% of work time outdoors.

Responsibilities

Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
Audit cash drawers and make bank deposits.
Help customers keep payments current and make reminder and collection calls when required.
Clean and maintain interior areas, including sweeping and mopping.
Maintain exterior grounds and curb appeal, keeping areas clean and free of debris.
Travel between work locations and conduct other work-related business using a personal vehicle.