Customer Service - Self Storage Manager

Public Storage • Canton Township, MI

12d • Onsite

About The Position

Public Storage is hiring Property Managers to work independently across multiple self-storage locations, spending time both indoors and outdoors. The role involves helping customers assess their storage needs and recommending storage solutions and packing and moving supplies. Managers inspect storage units to confirm inventory and availability, handle cash drawer audits and bank deposits, and contact customers about overdue payments through reminders and collection calls. The role also includes cleaning and daily maintenance of interior areas and exterior grounds.

Requirements

• Customer-service-centered sales experience; candidates may have experience in retail, restaurants, fast food, or other service-based companies.
• Valid driver’s license.
• Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
• Ability to lift, move, or transport items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors.
• Ability to spend up to 50% of work time outdoors.

Responsibilities

• Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments by making reminder and collection calls when required.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
• Travel between multiple work locations and other work-related destinations using a personal vehicle.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.
• Flexible scheduling.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed