Customer Service - Self Storage Manager

Public Storage•Amarillo, TX
•Onsite

About The Position

Public Storage is hiring a Property Manager to work independently across multiple self-storage locations. The role involves spending time both indoors and outdoors, helping customers assess their storage needs and recommending storage options and packing and moving supplies. Property Managers also inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminder and collection calls when required. The position includes cleaning and daily maintenance, such as sweeping and mopping interior areas and keeping exterior grounds clean and free of debris. The role pays $16.00 per hour. Flexible, full-time schedules are available between 9:30 a.m. and 6:00 p.m., with weekend hours until 5:00 p.m. Employees become eligible for full-time benefits by working an average of 20 or more hours.

Requirements

  • Experience in a customer-service-centered sales environment, such as retail, restaurants, fast food, or another service-based company.
  • Valid driver’s license and use of a personal vehicle to travel between work locations or conduct other work-related business.
  • Ability to transport, lift, or move items weighing up to 35 pounds.
  • Ability to walk around facilities, including climbing stairs and opening large doors, and spend up to 50% of work time outdoors.

Responsibilities

  • Assess customers’ storage needs and make suggestions, including selling packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current with payments and make reminder and collection calls when required.
  • Perform cleaning and daily maintenance, including sweeping and mopping interior areas and maintaining clean exterior grounds free of debris.
  • Travel between multiple work locations and conduct other work-related business using a personal vehicle.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • Paid time off and sick time.
  • Flexible spending account.
  • Company-paid life and accidental death insurance.
  • Exclusive vendor discounts.
  • Mileage reimbursement for travel between properties or other work-related tasks.
  • Opportunity to earn performance-based bonuses.
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