Customer Service - Self Storage Manager

Public Storage•Farmers Branch, TX
•Onsite

About The Position

Public Storage is hiring a Property Manager to work independently across multiple locations, spending time both indoors and outdoors. The role involves assessing customers’ storage needs, recommending storage options and selling packing and moving supplies, inspecting units to verify inventory and availability, and supporting day-to-day business operations. Responsibilities also include auditing cash drawers, making bank deposits, helping customers stay current on payments, and making reminder and collection calls when needed. Managers also perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris. The position offers flexible, full-time schedules between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees must travel between work locations or for other work-related business using their own vehicle. Mileage reimbursement is available. The advertised pay is $15.00 per hour, with the opportunity to earn performance-based bonuses.

Requirements

  • Experience in a customer-service-centered sales environment; successful candidates may come from retail, restaurant, fast-food, or other service-based companies.
  • Valid driver’s license.
  • Personal vehicle for travel between work locations and/or other work-related business.
  • Ability to lift, move, or transport items weighing up to 35 pounds.
  • Ability to walk around facilities, including climbing stairs and opening large doors.
  • Ability to spend up to 50% of work time outdoors.

Responsibilities

  • Assess customers’ storage needs and suggest suitable storage options.
  • Sell packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current with payments and make reminder and collection calls when required.
  • Travel between properties and other work locations for job-related business using a personal vehicle.
  • Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.

Benefits

  • Medical, dental, and vision benefits
  • 401(k) with company match
  • Paid time off and sick time
  • Flexible spending account
  • Company-paid life and accidental death insurance
  • Exclusive vendor discounts
  • Mileage reimbursement for travel between properties or other work-related tasks
  • Opportunity to earn performance-based bonuses
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