Customer Service - Self Storage Manager

Public Storage • Bethesda, MD

21d

About The Position

Public Storage is hiring a Property Manager to work independently across multiple self-storage locations. The role involves working both indoors and outdoors, helping customers identify storage needs and recommending storage, packing, and moving supplies. Property Managers also inspect units, manage cash and payment-related tasks, and perform cleaning and routine maintenance to keep facilities ready for customers.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
• Valid driver’s license.
• Access to and use of a personal vehicle to travel between work locations and for other work-related business.
• Ability to lift, move, or transport items weighing up to 35 pounds.

Responsibilities

• Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and make reminder and collection calls when required.
• Travel between multiple work locations using a personal vehicle.
• Clean and maintain interior areas and exterior grounds, including sweeping and mopping and keeping facilities free of debris.
• Walk around facilities, climb stairs, and open large doors.

Benefits

• Medical, dental, and vision coverage for employees who qualify for full-time benefits by averaging 20 or more hours.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed