Customer Service - Self Storage Manager

Public Storage • Fort Worth, TX

11d • Onsite

About The Position

Public Storage is hiring a Self Storage Manager to serve customers and manage operations across multiple storage locations. Managers work independently, indoors and outdoors, and assess customers’ storage needs, recommend storage options, and sell packing and moving supplies. Daily duties include inspecting storage units to verify inventory and availability, auditing cash drawers, making bank deposits, helping customers stay current on payments, and making reminder and collection calls when needed. The role also includes cleaning and daily maintenance, such as sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.

The position requires travel between work locations and other work-related destinations using the employee’s own vehicle; mileage reimbursement is provided. The work involves walking around facilities, climbing stairs, opening large doors, and lifting or moving items weighing up to 35 pounds. Managers may spend up to 50% of their time outdoors.

The listed pay is $15.50 per hour. Flexible, full-time schedules are available between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees working an average of 20 or more hours become eligible for full-time benefits.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
• A valid driver’s license.
• Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
• Ability to lift, transport, or move items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors; the role may involve spending up to 50% of work time outdoors.

Responsibilities

• Assess customers’ storage needs and recommend suitable options.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and make reminder and collection calls when required.
• Travel between properties and other work-related destinations using a personal vehicle.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed