Customer Service - Self Storage Manager

Public Storage•Toms River, NJ

About The Position

Public Storage is hiring a Property Manager to work independently across multiple locations. The role combines customer service and sales with facility operations, including helping customers choose storage solutions and selling packing and moving supplies. Managers inspect storage units, monitor inventory and availability, handle cash drawers and bank deposits, and contact customers about payments and collections. The job involves working both indoors and outdoors, walking around facilities, performing cleaning and maintenance, and traveling between work locations in the employee’s own vehicle. The position offers $18.50 per hour and flexible, full-time schedules between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees who average 20 or more hours may become eligible for full-time benefits.

Requirements

  • Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
  • Valid driver’s license.
  • Use of a personal vehicle to travel between work locations and/or conduct work-related business.
  • Ability to transport, lift, or move items weighing up to 35 pounds.
  • Ability to spend up to 50% of work time outdoors and perform facility walking, stair climbing, and large-door opening.

Responsibilities

  • Assess customers’ storage needs and recommend suitable options.
  • Sell packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure units are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers keep payments current, including making reminder and collection calls when required.
  • Travel between properties and conduct other work-related business using a personal vehicle.
  • Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
  • Walk around facilities, climb stairs, and open large doors.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Paid time off
  • Sick time
  • Flexible spending account
  • Company-paid life insurance
  • Company-paid accidental death insurance
  • Exclusive vendor discounts
  • Mileage reimbursement for travel between properties or other work-related tasks
  • Opportunity to earn performance-based bonuses
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