Customer Service - Self Storage Manager

Public Storage • Livonia, MI

9d • Onsite

About The Position

Public Storage is hiring a Property Manager to serve customers at multiple self-storage locations. The role works independently and includes time both indoors and outdoors. Managers assess customers’ storage needs, recommend storage options, and sell packing and moving supplies. They inspect storage units to confirm inventory and availability, handle cash drawer audits and bank deposits, and contact customers about payments, including reminder and collection calls when needed. The job also includes cleaning and daily maintenance of interior areas and exterior grounds.

Requirements

• Customer-service-centered sales experience; candidates may come from retail, restaurant, fast food, or other service-based companies.
• Valid driver’s license and use of a personal vehicle to travel between work locations and/or conduct work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk around facilities, including climbing stairs and opening large doors.
• Ability to spend up to 50% of work time outdoors.

Responsibilities

• Assess customers’ storage needs and make recommendations.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and make reminder and collection calls when required.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
• Travel between properties and conduct other work-related business using a personal vehicle.

Benefits

• Medical, dental, and vision benefits for employees eligible for full-time benefits by averaging 20 or more hours per week.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.
• Flexible schedules.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed