Customer Service - Self Storage Manager
About The Position
Public Storage is hiring Property Managers to work independently across multiple locations, spending time both indoors and outdoors. Managers assess customers’ storage needs and make recommendations, including selling packing and moving supplies. They inspect storage units daily to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminders and collection calls when needed. The role also includes cleaning and routine maintenance of facilities and their grounds. The position offers flexible, full-time schedules between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees who average 20 or more hours per week become eligible for full-time benefits. The listed pay is $15.00 per hour, with the opportunity to earn performance-based bonuses. Mileage reimbursement is provided for travel between properties and other work-related tasks.
Requirements
- Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
- Valid driver’s license.
- Use of a personal vehicle to travel between work locations and conduct other work-related business.
- Ability to lift, move, or transport items weighing up to 35 pounds.
- Ability to walk around facilities, climb stairs, and open large doors.
- Ability to spend up to 50% of work time outdoors.
Responsibilities
- Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
- Inspect storage units daily to confirm inventory and availability.
- Audit cash drawers and make bank deposits.
- Help customers keep payments current by making reminder and collection calls when needed.
- Travel between multiple property locations and perform other work-related business using a personal vehicle.
- Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with matching
- Paid time off
- Sick time
- Flexible spending account
- Company-paid life insurance
- Company-paid accidental death insurance
- Exclusive vendor discounts
- Mileage reimbursement for travel between properties and other work-related tasks
- Opportunity to earn performance-based bonuses
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
