Customer Service - Self Storage Manager

Public Storage•Brown Deer, WI

About The Position

Public Storage is hiring a Customer Service – Self Storage Manager. Property Managers work independently across multiple locations, spending time both indoors and outdoors. They assess customers’ storage needs, make recommendations, and sell packing and moving supplies. The role also involves inspecting storage units, handling daily cash and payment tasks, and maintaining facilities and their grounds. The position offers flexible, full-time schedules between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees working an average of 20 or more hours become eligible for full-time benefits. The advertised pay is $16.00 per hour, with opportunities for performance-based bonuses. Mileage reimbursement is provided for travel between properties and other work-related tasks.

Requirements

Experience in a customer-service-centered sales environment; successful candidates may come from retail, restaurant, fast-food, or other service-based companies.
Valid driver’s license.
Ability to use a personal vehicle to travel between work locations and/or conduct other work-related business.
Ability to transport, lift, or move items weighing up to 35 pounds.
Ability to spend up to 50% of working time outdoors.

Responsibilities

Assess customers’ storage needs and make recommendations.
Sell packing and moving supplies.
Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
Audit cash drawers and make bank deposits.
Help customers stay current with payments and make reminder and collection calls when required.
Travel between work locations and conduct other work-related business using a personal vehicle.
Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
Walk around facilities, including climbing stairs and opening large doors.