Customer Service - Self Storage Manager

Public Storage • Westland, MI

9d

About The Position

Public Storage is hiring Property Managers to work independently at multiple self-storage locations. Managers spend time both inside and outside facilities, assess customers’ storage needs, recommend storage solutions, and sell packing and moving supplies. The role also includes inspecting storage units, auditing cash drawers, making bank deposits, helping customers stay current on payments, and making reminder and collection calls when needed. Property Managers perform cleaning and daily maintenance tasks to keep interior areas and exterior grounds clean and presentable.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
• Valid driver’s license.
• Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk around facilities, including climbing stairs and opening large doors.

Responsibilities

• Work independently at multiple locations, spending time both indoors and outdoors.
• Assess customer storage needs and make suggestions.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and make reminder and collection calls when required.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.

Benefits

• Medical, dental, and vision benefits for eligible full-time employees working an average of 20 or more hours.
• 401(k) with match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.
• Flexible schedules.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed