Customer Service - Self Storage Manager

Public Storage • Jersey City, NJ

9d

About The Position

Public Storage is hiring a Property Manager to work independently across multiple self-storage locations. The role involves working both indoors and outdoors, assessing customers’ storage needs and recommending solutions, including packing and moving supplies. Property Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminders and collection calls when required. The role also includes cleaning and daily maintenance of interior areas and exterior grounds.

Schedules are flexible and full-time, between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees working an average of 20 or more hours are eligible for full-time benefits. The position pays $18.50 per hour, with opportunities to earn performance-based bonuses. Mileage reimbursement is provided for travel between properties and other work-related tasks.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
• Valid driver’s license and access to a personal vehicle for travel between work locations and work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors.
• Ability to spend up to 50% of work time outdoors.

Responsibilities

• Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers remain current on payments and make reminder and collection calls when required.
• Clean and maintain interior areas and exterior grounds, including sweeping and mopping and keeping grounds free of debris.
• Travel between multiple work locations and conduct other work-related business using a personal vehicle.

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off
• Sick time
• Flexible spending account
• Company-paid life insurance
• Company-paid accidental death insurance
• Exclusive vendor discounts
• Mileage reimbursement
• Performance-based bonuses

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed