Customer Service - Self Storage Manager

Public Storage•Wayne, NJ

9d•Onsite

About The Position

Public Storage is hiring Property Managers to work independently at multiple locations, spending time both indoors and outdoors. The role includes assessing customers’ storage needs and making suggestions, including selling packing and moving supplies. Managers inspect storage units daily to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current with payments through reminder and collection calls when required. The work also includes cleaning and daily maintenance of interior areas and exterior grounds.

Requirements

Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
Valid driver’s license.
Use of a personal vehicle to travel between work locations and/or conduct work-related business.
Ability to transport, lift, or move items weighing up to 35 pounds.
Ability to walk around facilities, climb stairs, and open large doors.

Responsibilities

Assess customers’ storage needs and make appropriate suggestions.
Sell packing and moving supplies.
Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
Audit cash drawers and make bank deposits.
Help customers stay current with payments, including making reminder and collection calls when required.
Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds and curb appeal clean and free of debris.
Travel between multiple work locations and conduct other work-related business using a personal vehicle.