Customer Service - Self Storage Manager

Public Storage • Aiea, HI

14d

About The Position

Public Storage is hiring Property Managers to work independently across multiple locations, spending time both indoors and outdoors. The role involves assessing customers’ storage needs, recommending storage options, and selling packing and moving supplies. Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminders and collection calls when needed. The job also includes cleaning and daily maintenance of interior areas and exterior grounds.

The position pays $18.00 per hour. Flexible, full-time schedules are available between 9:30 a.m. and 6:00 p.m., with weekend hours until 5:00 p.m. Employees working an average of 20 or more hours are eligible for full-time benefits. Managers may earn performance-based bonuses.

Requirements

• Experience in a customer-service-centered sales environment; candidates may come from retail, restaurant, fast food, or other service-based companies.
• Valid driver’s license.
• Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk around facilities, including climbing stairs and opening large doors.
• Ability to spend up to 50% of work time outdoors.

Responsibilities

• Assess customers’ storage needs and make recommendations.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current on payments by making reminder and collection calls when required.
• Clean and maintain interior areas, including sweeping and mopping.
• Maintain exterior grounds and curb appeal by keeping areas clean and free of debris.
• Travel between work locations and conduct other work-related business using a personal vehicle.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with employer match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed