Customer Service - Self Storage Manager

Public Storage•Tulsa, OK

About The Position

Public Storage is hiring a Property Manager to work independently across multiple self-storage locations. The role involves working both indoors and outdoors, assessing customers’ storage needs, recommending storage solutions, and selling packing and moving supplies. Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminders and collection calls. The role also includes cleaning and daily maintenance of interior areas and exterior grounds. Schedules are flexible and full-time, between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees who average 20 or more hours are eligible for full-time benefits. Pay is $14.00 per hour, with the opportunity to earn performance-based bonuses. Mileage reimbursement is available for travel between properties and other work-related tasks.

Requirements

  • Experience in a customer-service-centered sales environment, such as retail, restaurants, fast food, or another service-based company.
  • Valid driver’s license.
  • Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
  • Ability to lift, move, or transport items weighing up to 35 pounds.
  • Ability to walk around facilities, including climbing stairs and opening large doors.

Responsibilities

  • Assess customers’ storage needs and make recommendations.
  • Sell packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current with payments by making reminder and collection calls when required.
  • Perform cleaning and daily maintenance, including sweeping and mopping interior areas.
  • Maintain exterior grounds and curb appeal, keeping areas clean and free of debris.
  • Travel between work locations and conduct other work-related business using a personal vehicle.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) with company match.
  • Paid time off and sick time.
  • Flexible spending account.
  • Company-paid life insurance and accidental death insurance.
  • Exclusive vendor discounts.
  • Mileage reimbursement for qualifying work-related travel.
  • Opportunity to earn performance-based bonuses.
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