Customer Service - Self Storage Manager

Public Storage • Newport News, VA

19d

About The Position

Public Storage is hiring Property Managers to work independently at multiple self-storage locations. The role includes time indoors and outdoors and focuses on assessing customers’ storage needs, recommending solutions, and selling packing and moving supplies. Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current with payments through reminders and collection calls. The position also involves cleaning and daily maintenance of interior areas and exterior grounds.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
• Valid driver’s license.
• Ability to use a personal vehicle to travel between different work locations or conduct other work-related business.
• Ability to lift or move items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors.
• Ability to spend up to 50% of work time in outdoor environments.

Responsibilities

• Assess customers’ storage needs and make suggestions, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments by making reminder and collection calls when required.
• Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds and curb appeal clean and free of debris.
• Travel between work locations or conduct other work-related business using a personal vehicle.

Benefits

• Medical, dental, and vision coverage for eligible employees.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.
• Flexible schedules.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed