Customer Service - Self Storage Manager

Public Storage • McKinney, TX

18d

About The Position

Public Storage is hiring a Customer Service - Self Storage Manager to work independently across multiple locations. Property Managers spend time both indoors and outdoors, assess customers’ storage needs, recommend storage options and sell packing and moving supplies. They inspect storage units to verify inventory and availability, handle cash drawer audits and bank deposits, and help customers stay current on payments through reminders and collection calls when required. The role also includes cleaning and daily maintenance of interior areas and exterior grounds.

The position offers flexible, full-time schedules between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees working an average of 20 or more hours may be eligible for full-time benefits. Pay is $15.00 per hour, with the opportunity to earn performance-based bonuses. Mileage reimbursement is provided for travel between properties and other work-related tasks.

Requirements

• Experience in a customer-service-centered sales environment; candidates may come from retail, restaurant, fast food, or other service-based companies.
• Valid driver’s license.
• Own vehicle for travel between work locations and/or other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk around facilities, spend up to 50% of work time outdoors, climb stairs, and open large doors.

Responsibilities

• Assess customers’ storage needs and make recommendations.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments, including making reminder and collection calls when required.
• Travel between multiple work locations and perform other work-related business using a personal vehicle.
• Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.

Benefits

• Medical, dental, and vision benefits.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed