Customer Service - Self Storage Manager
About The Position
Public Storage is hiring a Property Manager to serve customers at multiple self-storage locations. The role works independently and includes time both indoors and outdoors. Property Managers assess customers’ storage needs, recommend suitable storage solutions, and sell packing and moving supplies. They inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminders and collection calls when needed. The position also involves cleaning and daily maintenance of interior areas and exterior grounds. Schedules are flexible and full-time, within operating hours of 9:30 a.m. to 6 p.m., with weekend hours until 5 p.m. Employees working an average of 20 or more hours are eligible for full-time benefits. The position requires travel between work locations using the employee’s own vehicle, with mileage reimbursement available.
Requirements
- Customer-service-centered sales experience; successful candidates may come from retail, restaurant, fast food, or other service-based companies.
- Valid driver’s license.
- Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
- Ability to lift, move, or transport items weighing up to 35 pounds.
- Ability to walk around facilities, climb stairs, and open large doors.
- Ability to spend up to 50% of work time outdoors.
Responsibilities
- Assess customers’ storage needs and recommend appropriate storage solutions.
- Sell packing and moving supplies.
- Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
- Audit cash drawers and make bank deposits.
- Help customers stay current with payments, including making reminder and collection calls when required.
- Travel between multiple work locations and perform other work-related travel using a personal vehicle.
- Clean and maintain interior areas, including sweeping and mopping.
- Maintain exterior grounds and curb appeal, keeping areas clean and free of debris.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with employer match
- Paid time off
- Sick time
- Flexible spending account
- Company-paid life insurance
- Company-paid accidental death insurance
- Exclusive vendor discounts
- Mileage reimbursement for travel between properties or other work-related tasks
- Opportunity to earn performance-based bonuses
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
