Customer Service - Self Storage Manager
About The Position
Public Storage is hiring a Property Manager to work independently across multiple self-storage locations. The role involves working both indoors and outdoors, helping customers identify storage needs, recommending solutions, and selling packing and moving supplies. Property Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminders and collection calls when needed. The position also includes cleaning and daily maintenance of interior areas and exterior grounds. The role offers flexible, full-time schedules between 9:30 a.m. and 6 p.m., with weekend shifts ending at 5 p.m. The advertised pay is $16.00 per hour. Employees working an average of 20 or more hours may qualify for full-time benefits. Travel between properties and other work-related tasks requires use of the employee’s own vehicle, with mileage reimbursement available.
Requirements
- Experience in a customer-service-centered sales environment; candidates may come from retail, restaurant, fast food, or other service-based companies.
- Valid driver’s license.
- Use of a personal vehicle to travel between work locations and for other work-related business.
- Ability to lift, move, or transport items weighing up to 35 pounds.
- Ability to walk around facilities, climb stairs, open large doors, and spend up to 50% of work time outdoors.
Responsibilities
- Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
- Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
- Audit cash drawers and make bank deposits.
- Help customers keep payments current by making reminder and collection calls when required.
- Travel between multiple work locations and conduct other work-related business using a personal vehicle.
- Clean interior areas and maintain exterior grounds and curb appeal, including sweeping and mopping and keeping areas free of debris.
Benefits
- Medical, dental, and vision coverage.
- 401(k) with company match.
- Paid time off and sick time.
- Flexible spending account.
- Company-paid life and accidental death insurance.
- Exclusive vendor discounts.
- Mileage reimbursement for travel between properties or other work-related tasks.
- Opportunity to earn performance-based bonuses.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
