Customer Service - Self Storage Manager

Public Storage•Auburn Hills, MI

About The Position

Public Storage is hiring Property Managers to work independently at multiple locations, spending time both indoors and outdoors. Property Managers assess customers’ storage needs and make recommendations, including selling packing and moving supplies. The role also involves inspecting storage units, handling cash and deposits, supporting customer payments and collections, and carrying out cleaning and daily maintenance tasks. The position pays $16.00 per hour and offers flexible, full-time schedules between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m.

Requirements

  • Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
  • Valid driver’s license.
  • Ability to use a personal vehicle to travel between work locations and/or conduct other work-related business.
  • Ability to lift or move items weighing up to 35 pounds.
  • Ability to walk around facilities, including climbing stairs and opening large doors.

Responsibilities

  • Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current with payments and make reminder and collection calls when required.
  • Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Paid time off
  • Sick time
  • Flexible spending account
  • Company-paid life insurance
  • Company-paid accidental death insurance
  • Exclusive vendor discounts
  • Mileage reimbursement for travel between properties or other work-related tasks
  • Performance-based bonuses
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