Customer Service - Self Storage Manager

Public Storage•Tulsa, OK

About The Position

Public Storage is hiring Property Managers to work independently at multiple self-storage locations, spending time both indoors and outdoors. Property Managers assess customers’ storage needs, make recommendations, and sell packing and moving supplies. They inspect storage units to verify inventory and availability, audit cash drawers, make bank deposits, and help customers stay current with payments through reminder and collection calls when needed. The role also involves cleaning and daily maintenance of interior areas and exterior grounds. Schedules are flexible and full-time, with work hours between 9:30 a.m. and 6 p.m. and weekends until 5 p.m. The role pays $14.50 per hour, with the opportunity to earn performance-based bonuses. Employees may work at multiple properties and use their own vehicle for travel between locations or other work-related tasks; mileage reimbursement is provided.

Requirements

  • Customer-service-centered sales experience; candidates may come from retail, restaurant, fast food, or other service-based companies.
  • Valid driver’s license.
  • Ability to use a personal vehicle to travel between work locations and for other work-related business.
  • Ability to transport, lift, or move items weighing up to 35 pounds.
  • Ability to walk around facilities, spend up to 50% of work time outdoors, climb stairs, and open large doors.

Responsibilities

  • Assess customers’ storage needs and suggest appropriate storage options.
  • Sell packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current with payments by making reminder and collection calls when required.
  • Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
  • Travel between work locations and conduct other work-related business using a personal vehicle.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) with company match.
  • Paid time off and sick time.
  • Flexible spending account.
  • Company-paid life and accidental death insurance.
  • Exclusive vendor discounts.
  • Mileage reimbursement for travel between properties or other work-related tasks.
  • Opportunity to earn performance-based bonuses.
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