Customer Service - Self Storage Manager

Public Storage•Oak Creek, WI

About The Position

Public Storage is hiring Property Managers to work independently across multiple locations, spending time both indoors and outdoors. The role includes assessing customers’ storage needs and making recommendations, including selling packing and moving supplies. Managers inspect storage units daily to confirm inventory and availability, helping ensure spaces are ready to rent. They also audit cash drawers, make bank deposits, help customers stay current on payments, and make reminder and collection calls when required. The role includes cleaning and daily maintenance of interior areas and exterior grounds.

Requirements

  • Experience in a customer-service-centered sales environment; candidates may come from retail, restaurant, fast food, or other service-based companies.
  • Valid driver’s license.
  • Use a personal vehicle to travel between work locations and/or conduct other work-related business.
  • Ability to transport, lift, or move items weighing up to 35 pounds.
  • Ability to walk around facilities, including climbing stairs and opening large doors.

Responsibilities

  • Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current on payments and make reminder and collection calls when required.
  • Clean and maintain interior areas and exterior grounds, including sweeping and mopping and keeping grounds free of debris.

Benefits

  • Medical, dental, and vision benefits
  • 401(k) with company match
  • Paid time off and sick time
  • Flexible spending account
  • Company-paid life and accidental death insurance
  • Exclusive vendor discounts
  • Mileage reimbursement for travel between properties or other work-related tasks
  • Opportunity to earn performance-based bonuses
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