Customer Service - Self Storage Manager
About The Position
Public Storage is hiring a Property Manager to work independently across multiple self-storage locations. The role includes working both indoors and outdoors, assessing customers’ storage needs, recommending storage options, and selling packing and moving supplies. The manager inspects storage units to confirm inventory and availability, audits cash drawers, makes bank deposits, and helps customers stay current on payments through reminders and collection calls when required. The position also involves cleaning and daily maintenance of interior areas and exterior grounds. The role offers flexible, full-time schedules between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees may travel between properties or for other work-related tasks using their own vehicle; mileage reimbursement is provided. The stated pay is $20.50 per hour, and Property Managers may earn performance-based bonuses.
Requirements
- Experience in a customer-service-centered sales environment; successful candidates may come from retail, restaurant, fast food, or other service-based companies.
- A valid driver’s license.
- Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
- Ability to lift, move, or transport items weighing up to 35 pounds.
- Ability to spend up to 50% of working time outdoors and to climb stairs and open large doors.
Responsibilities
- Assess customers’ storage needs and make recommendations.
- Sell packing and moving supplies.
- Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
- Audit cash drawers and make bank deposits.
- Help customers stay current with payments, including making reminder and collection calls when required.
- Travel between work locations and conduct other work-related business using a personal vehicle.
- Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds and curb appeal clean and free of debris.
- Walk around facilities, including climbing stairs and opening large doors.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Paid time off
- Sick time
- Flexible spending account
- Company-paid life insurance
- Company-paid accidental death insurance
- Exclusive vendor discounts
- Mileage reimbursement for travel between properties or other work-related tasks
- Opportunity to earn performance-based bonuses
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
