Customer Service - Self Storage Manager

Public Storage • Fishersville, VA

9d

About The Position

Public Storage is hiring a Customer Service - Self Storage Manager, also referred to as a Property Manager. Property Managers work independently across multiple locations, spending time both indoors and outdoors. They assess customers’ storage needs and make recommendations, including selling packing and moving supplies. The role includes inspecting storage units to confirm inventory and availability, auditing cash drawers, making bank deposits, helping customers keep payments current, and making reminder and collection calls when required. Managers also perform cleaning and daily maintenance, including sweeping and mopping interior areas and maintaining clean exterior grounds.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
• Valid driver’s license.
• Use a personal vehicle to travel between work locations and/or conduct other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors.

Responsibilities

• Work independently at multiple locations, both indoors and outdoors.
• Assess customers’ storage needs and recommend appropriate options.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure units are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers keep payments current and make reminder and collection calls when required.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas.
• Maintain exterior grounds and curb appeal, keeping them clean and free of debris.

Benefits

• Medical, dental, and vision benefits.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed