Customer Service - Self Storage Manager

Public Storage•Waldo, MO

About The Position

Public Storage is hiring a Property Manager to work independently across multiple self-storage locations. The role involves working both indoors and outdoors, helping customers identify storage needs and recommending storage options and packing and moving supplies. Managers inspect storage units to verify inventory and availability, audit cash drawers, make bank deposits, and contact customers about payments, including reminder and collection calls. The work also includes routine cleaning and maintenance of interior areas and exterior grounds. The role offers flexible, full-time schedules between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees may travel between properties or for other work-related tasks using their own vehicle; mileage reimbursement is provided. The advertised pay is $16.00 per hour, with the opportunity to earn performance-based bonuses.

Requirements

  • Experience in a customer-service-centered sales environment; examples include retail, restaurant, fast food, or other service-based companies.
  • Valid driver’s license.
  • Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
  • Ability to transport, lift, or move items weighing up to 35 pounds.
  • Ability to walk around facilities, spend up to 50% of work time outdoors, climb stairs, and open large doors.

Responsibilities

  • Assess customers’ storage needs and make suggestions, including selling packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current with payments and make reminder and collection calls when required.
  • Travel between properties or conduct other work-related tasks using a personal vehicle.
  • Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds and curb appeal clean and free of debris.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Paid time off and sick time.
  • Flexible spending account.
  • Company-paid life and accidental death insurance.
  • Exclusive vendor discounts.
  • Mileage reimbursement for travel between properties or other work-related tasks.
  • Opportunity to earn performance-based bonuses.
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