Customer Service - Self Storage Manager

Public Storage•Afton, VA

19d

About The Position

Public Storage is hiring a Property Manager to work independently at multiple self-storage locations, spending time both indoors and outdoors. The role involves assessing customers’ storage needs and making recommendations, including selling packing and moving supplies. The manager inspects storage units to confirm inventory and availability, audits cash drawers, makes bank deposits, and helps customers keep payments current through reminders and collection calls when required. The position also includes cleaning and daily maintenance tasks to keep interior areas and exterior grounds clean and presentable.

Requirements

Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
Valid driver’s license.
Ability to use a personal vehicle to travel between work locations and conduct other work-related business.
Ability to transport, lift, or move items weighing up to 35 pounds.
Ability to walk around facilities, spend up to 50% of work time outdoors, climb stairs, and open large doors.

Responsibilities

Work independently at multiple locations, both inside and outside.
Assess customer storage needs and make recommendations, including selling packing and moving supplies.
Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
Audit cash drawers and make bank deposits.
Help customers keep payments current by making reminder and collection calls when required.
Perform cleaning and daily maintenance, including sweeping and mopping interior areas and maintaining clean exterior grounds.