Customer Service - Self Storage Manager
About The Position
Public Storage is hiring Property Managers to work independently at multiple self-storage locations, spending time both indoors and outdoors. The role involves assessing customers’ storage needs, recommending storage solutions, and selling packing and moving supplies. Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminders and collection calls when needed. The position also includes cleaning and daily maintenance, such as sweeping and mopping interior areas and maintaining clean exterior grounds. The role offers flexible, full-time schedules between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Pay is $15.50 per hour. Mileage reimbursement is available for travel between properties and other work-related tasks. Performance-based bonuses may also be available.
Requirements
- Experience in a customer-service-centered sales environment; candidates may come from retail, restaurant, fast-food, or other service-based companies.
- Valid driver’s license.
- Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
- Ability to lift, move, or transport items weighing up to 35 pounds.
- Ability to walk around facilities, climb stairs, and open large doors.
- Ability to spend up to 50% of work time in outdoor environments.
Responsibilities
- Assess customers’ storage needs and recommend suitable storage options.
- Sell packing and moving supplies.
- Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
- Audit cash drawers and make bank deposits.
- Help customers stay current with payments, including making reminder and collection calls when required.
- Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
- Travel between work locations and conduct other work-related business using a personal vehicle.
Benefits
- Medical, dental, and vision benefits, with full-time benefits eligibility for employees averaging 20 or more hours per week.
- 401(k) with company match.
- Paid time off and sick time.
- Flexible spending account.
- Company-paid life and accidental death insurance.
- Exclusive vendor discounts.
- Mileage reimbursement for travel between properties or other work-related tasks.
- Opportunity to earn performance-based bonuses.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
