Customer Service - Self Storage Manager

Public Storage • Raleigh, NC

6d

About The Position

Public Storage is hiring a Property Manager to work independently across multiple locations, spending time both indoors and outdoors. The role involves assessing customers’ storage needs, recommending suitable storage options, and selling packing and moving supplies. Managers inspect storage units to verify inventory and availability, audit cash drawers, make bank deposits, and contact customers about payments, including reminder and collection calls. The position also includes cleaning and daily maintenance of interior areas and exterior grounds.

The company offers flexible, full-time schedules between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees become eligible for full-time benefits by working an average of 20 or more hours. The listed pay is $14.00 per hour, with the opportunity to earn performance-based bonuses. Travel between properties or for other work-related tasks is reimbursed for mileage.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
• Valid driver’s license.
• Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
• Ability to lift, move, or transport items weighing up to 35 pounds.
• Ability to walk around facilities, including climbing stairs and opening large doors.
• Ability to spend up to 50% of work time outdoors.

Responsibilities

• Assess customers’ storage needs and make recommendations.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and make reminder and collection calls when needed.
• Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
• Travel between work locations or conduct other work-related business using a personal vehicle.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for work-related travel.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed