Customer Service - Self Storage Manager

Public Storage • Waterbury, CT

8d

About The Position

Public Storage is hiring a Property Manager to work independently across multiple self-storage locations, both indoors and outdoors. The role includes helping customers determine their storage needs, recommending storage options, and selling packing and moving supplies. Managers inspect storage units and confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminders and collection calls. The position also involves cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.

The role requires travel between work locations or for other work-related business using the employee’s own vehicle; mileage reimbursement is provided. Employees may spend up to 50% of their time outdoors and must be able to lift or move items weighing up to 35 pounds, climb stairs, and open large doors.

Requirements

• Experience in a customer-service-centered sales environment; candidates may come from retail, restaurant, fast food, or other service-based companies.
• Valid driver’s license and use of a personal vehicle to travel between work locations or conduct other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors.
• Ability to spend up to 50% of work time in outdoor environments.

Responsibilities

• Assess customers’ storage needs and recommend appropriate options.
• Sell packing and moving supplies.
• Inspect storage units daily and confirm inventory and availability.
• Audit cash drawers and make bank deposits.
• Help customers stay current on payments, including making reminder and collection calls when required.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and maintaining clean exterior grounds.
• Travel between properties or conduct other work-related business using a personal vehicle.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.
• Competitive wages paid weekly.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed