Customer Service - Self Storage Manager

Public Storage•New York, NY

10d•Onsite

About The Position

Public Storage is hiring a Property Manager to work independently at multiple self-storage locations. The role involves helping customers identify storage needs and suggesting suitable options, including packing and moving supplies. Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminder and collection calls. The work takes place both indoors and outdoors and includes cleaning and daily facility maintenance.

Requirements

Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
Valid driver’s license.
Use of a personal vehicle to travel between work locations and for other work-related business.
Ability to lift, move, or transport items weighing up to 35 pounds.
Ability to walk around facilities, climb stairs, and open large doors.
Ability to spend up to 50% of working time outdoors.

Responsibilities

Assess customers’ storage needs and recommend suitable storage options and packing or moving supplies.
Inspect storage units daily to confirm inventory and availability and ensure units are ready to rent.
Audit cash drawers and make bank deposits.
Help customers stay current with payments by making reminder and collection calls when required.
Clean interior areas and maintain exterior grounds and curb appeal, including sweeping and mopping and removing debris.
Travel between multiple work locations and conduct other work-related tasks using a personal vehicle.