Customer Service - Self Storage Manager
About The Position
Public Storage is hiring a Customer Service - Self Storage Manager to work independently across multiple locations, both indoors and outdoors. The role involves assessing customers’ storage needs and recommending storage options and packing and moving supplies. Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminder and collection calls when required. The work also includes cleaning and daily maintenance, such as sweeping and mopping interior areas and keeping exterior grounds clean and free of debris. The schedule is described as flexible and full-time, with work hours between 9:30 a.m. and 6 p.m. and weekend hours until 5 p.m. Employees may travel between properties or conduct other work-related tasks using their own vehicle; mileage reimbursement is provided. The position pays $17.50 per hour, with the opportunity to earn performance-based bonuses.
Requirements
- Successful candidates have experience in customer-service-centered sales environments, such as retail, restaurant, fast food, or other service-based companies.
- A valid driver’s license is required.
- Must use a personal vehicle to travel between work locations and/or conduct other work-related business.
- Ability to transport, lift, or move items weighing up to 35 pounds.
- Ability to walk around facilities, climb stairs, and open large doors.
- Ability to spend up to 50% of working time in outdoor environments.
Responsibilities
- Assess customers’ storage needs and suggest suitable options.
- Sell packing and moving supplies.
- Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
- Audit cash drawers and make bank deposits.
- Help customers stay current with payments by making reminder and collection calls when required.
- Travel between multiple property locations and conduct other work-related tasks.
- Perform cleaning and daily maintenance, including sweeping and mopping interior areas and maintaining clean exterior grounds.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with employer match
- Paid time off
- Sick time
- Flexible spending account
- Company-paid life insurance
- Company-paid accidental death insurance
- Exclusive vendor discounts
- Mileage reimbursement for travel between properties or other work-related tasks
- Opportunity to earn performance-based bonuses
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
