Customer Service - Self Storage Manager

Public Storage•McAllen, TX

12d

About The Position

Public Storage is hiring a Property Manager to work independently across multiple self-storage locations. The role combines customer service and sales with facility operations, including assessing customers’ storage needs, recommending storage options, and selling packing and moving supplies. Managers inspect storage units, audit cash drawers, make bank deposits, and help customers stay current on payments through reminder and collection calls when needed. The work takes place both indoors and outdoors and includes cleaning and daily maintenance of the property.

Requirements

Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
Valid driver’s license.
Use of a personal vehicle to travel between work locations and/or conduct work-related business.
Ability to transport, lift, or move items weighing up to 35 pounds.
Ability to walk around facilities, climb stairs, open large doors, and spend up to 50% of work time outdoors.

Responsibilities

Assess customers’ storage needs and make recommendations.
Sell packing and moving supplies.
Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
Audit cash drawers and make bank deposits.
Contact customers about payments, including reminder and collection calls when required.
Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
Travel between work locations and conduct other work-related business using a personal vehicle.

Benefits

Medical, dental, and vision insurance for employees who meet the stated full-time benefits eligibility threshold.
401(k) with company match.
Paid time off and sick time.
Flexible spending account.
Company-paid life and accidental death insurance.
Exclusive vendor discounts.
Mileage reimbursement for travel between properties or other work-related tasks.
On-site company housing at many locations, subject to performance and tenure eligibility.
Opportunity to earn performance-based bonuses.
Flexible schedules.