Customer Service - Self Storage Manager

Public Storage•Denver, CO

About The Position

Public Storage is hiring Property Managers to serve customers at multiple self-storage locations. The role works independently and includes time both indoors and outdoors. Property Managers assess customers’ storage needs, recommend solutions, and sell packing and moving supplies. They inspect storage units to verify inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminders and collection calls when needed. The role also includes cleaning and routine maintenance to keep facilities and grounds in good condition. Schedules are flexible and full-time, between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees working an average of 20 or more hours are eligible for full-time benefits. The position pays $20.50 per hour, with the opportunity to earn performance-based bonuses.

Requirements

  • Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
  • A valid driver’s license.
  • Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
  • Ability to lift, move, or transport items weighing up to 35 pounds.
  • Ability to walk around facilities, climb stairs, and open large doors.

Responsibilities

  • Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current on payments and make reminder and collection calls when required.
  • Clean interior areas, including sweeping and mopping, and maintain exterior grounds and curb appeal.
  • Travel between properties or conduct other work-related tasks using a personal vehicle.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) with employer match.
  • Paid time off and sick time.
  • Flexible spending account.
  • Company-paid life and accidental death insurance.
  • Exclusive vendor discounts.
  • Mileage reimbursement for travel between properties or other work-related tasks.
  • Opportunity to earn performance-based bonuses.
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