Customer Service - Self Storage Manager
About The Position
Public Storage is hiring Property Managers to work independently across multiple self-storage locations, spending time both indoors and outdoors. The role includes assessing customers’ storage needs, making recommendations, and selling packing and moving supplies. Managers conduct daily storage-unit inspections to verify inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminder and collection calls when required. The position also involves cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris. Work schedules are flexible and full-time, between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees must travel between locations or conduct other work-related business using their own vehicle. Mileage reimbursement is provided for eligible travel.
Requirements
- Experience in a customer-service-centered sales environment; candidates may come from retail, restaurant, fast food, or other service-based companies.
- Valid driver’s license.
- Ability to use a personal vehicle to travel between work locations and/or conduct other work-related business.
- Ability to transport, lift, or move items weighing up to 35 pounds.
- Ability to walk around facilities, climb stairs, and open large doors; the role may involve spending up to 50% of time outdoors.
Responsibilities
- Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
- Inspect storage units daily to confirm inventory and availability.
- Audit cash drawers and make bank deposits.
- Help customers stay current with payments and make reminder and collection calls when required.
- Complete cleaning and daily maintenance, including sweeping and mopping interior areas and maintaining clean exterior grounds.
- Travel between work locations and conduct other work-related business using a personal vehicle.
Benefits
- Medical, dental, and vision coverage.
- 401(k) with company match.
- Paid time off and sick time.
- Flexible spending account.
- Company-paid life and accidental death insurance.
- Exclusive vendor discounts.
- Mileage reimbursement for travel between properties or other work-related tasks.
- Opportunity to earn performance-based bonuses.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
