Customer Service - Self Storage Manager

Public Storage • New London, CT

10d

About The Position

Public Storage is hiring a Property Manager to work independently across multiple locations. The role involves both indoor and outdoor work and focuses on customer service, sales, facility readiness, and daily business operations. Property Managers assess customers’ storage needs, recommend storage options, and sell packing and moving supplies. They inspect storage units to verify inventory and availability, audit cash drawers, make bank deposits, and contact customers about payments, including making reminder and collection calls when needed.

The position also includes cleaning and daily maintenance, such as sweeping and mopping interior areas and keeping exterior grounds clean and free of debris. Managers may spend up to 50% of their time outdoors, walking around facilities, climbing stairs, and opening large doors. They must be able to lift or move items weighing up to 35 pounds and use their own vehicle to travel between work locations or for other work-related business.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
• Valid driver’s license.
• Use of a personal vehicle to travel between work locations or conduct other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, open large doors, and work outdoors for up to 50% of the time.

Responsibilities

• Assess customers’ storage needs and make recommendations.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers keep their payments current, including making reminder and collection calls when required.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and maintaining clean exterior grounds.

Benefits

• Medical, dental, and vision insurance for employees eligible for full-time benefits by working an average of 20 or more hours.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.
• Competitive wages paid weekly.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed