Customer Service - Self Storage Manager

Public Storage • Sherman, TX

13d • Onsite

About The Position

Public Storage is hiring a Property Manager to work independently at multiple self-storage locations. The role includes working both indoors and outdoors, assessing customers’ storage needs, recommending storage options, and selling packing and moving supplies. Property Managers inspect storage units to verify inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminder and collection calls. The position also involves cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris. Employees must be able to travel between work locations using their own vehicle.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurants, fast food, or another service-based company.
• Valid driver’s license.
• Own and use a vehicle to travel between work locations and conduct other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors.
• Ability to spend up to 50% of working time outdoors.

Responsibilities

• Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments by making reminder and collection calls when required.
• Complete cleaning and daily maintenance tasks, including sweeping and mopping interior areas and maintaining clean exterior grounds.
• Travel between properties and other work-related locations as needed.

Benefits

• Medical, dental, and vision benefits for employees eligible for full-time benefits by averaging 20 or more hours per week.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life insurance and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed