Customer Service - Self Storage Manager

Public Storage•Shawnee, KS

11d•Onsite

About The Position

Public Storage is hiring Property Managers to work independently across multiple self-storage locations. The role involves working both indoors and outdoors and helping customers assess their storage needs, including recommending and selling packing and moving supplies. Managers inspect storage units to verify inventory and availability, handle cash-drawer audits and bank deposits, and help customers stay current on payments through reminders and collection calls when needed. The position also includes cleaning and daily maintenance of interior areas and exterior grounds. The schedule is flexible and full-time, between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees who average 20 or more hours are eligible for full-time benefits. The role pays $16.50 per hour, with the opportunity to earn performance-based bonuses.

Requirements

Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
Valid driver’s license.
Use of a personal vehicle to travel between work locations and/or conduct work-related business.
Ability to transport, lift, or move items weighing up to 35 pounds.
Ability to walk around facilities, climb stairs, and open large doors.

Responsibilities

Work independently at multiple locations, both indoors and outdoors.
Assess customers’ storage needs and recommend storage options.
Sell packing and moving supplies.
Inspect storage units daily to confirm inventory and availability.
Audit cash drawers and make bank deposits.
Help customers stay current on payments by making reminder and collection calls when required.
Perform cleaning and daily maintenance, including sweeping and mopping interior areas.
Maintain exterior grounds and curb appeal by keeping them clean and free of debris.