Customer Service - Self Storage Manager

Public Storage•South Gate, CA
•Onsite

About The Position

Public Storage is hiring a customer-service-oriented Property Manager to work independently across multiple self-storage locations in Downtown Los Angeles. The role involves spending time both inside and outside facilities, helping customers choose storage solutions and selling packing and moving supplies. Managers inspect storage units, monitor inventory and availability, handle cash drawers and bank deposits, and contact customers about payments and collections. The position also includes cleaning and routine maintenance of facilities and grounds. The advertised pay is $19.50 per hour. Mileage reimbursement is available for travel between properties and other work-related tasks.

Requirements

  • Experience in a customer-service-centered sales environment; examples include retail, restaurants, fast food, or other service-based companies.
  • Valid driver’s license.
  • Ability to use a personal vehicle to travel between work locations or conduct work-related business.
  • Ability to transport, lift, or move items weighing up to 35 pounds.
  • Ability to walk around facilities, including outdoors, for up to 50% of work time.
  • Ability to climb stairs and open large doors.

Responsibilities

  • Assess customers’ storage needs and recommend suitable options.
  • Sell packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure units are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current with payments and make reminder and collection calls when required.
  • Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
  • Travel between work locations and conduct other work-related business using a personal vehicle.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) with company match.
  • Paid time off and sick time.
  • Flexible spending account.
  • Company-paid life and accidental death insurance.
  • Exclusive vendor discounts.
  • Mileage reimbursement for travel between properties or other work-related tasks.
  • Opportunity to earn performance-based bonuses.
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