Customer Service - Self Storage Manager

Public Storage • Louisville, KY

11d

About The Position

Public Storage is hiring Property Managers to work independently across multiple locations, spending time both indoors and outdoors. Managers assess customers’ storage needs and make suggestions, including selling packing and moving supplies. They inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminder and collection calls when required. The position also includes cleaning and daily maintenance tasks to keep interior areas and exterior grounds clean and presentable.

The role offers flexible, full-time schedules between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. The listed pay is $16.00 per hour. Employees working an average of 20 or more hours are eligible for full-time benefits. Mileage reimbursement is provided for travel between properties and other work-related tasks, and Property Managers may earn performance-based bonuses.

Requirements

• Experience in a customer-service-centered sales environment; candidates may come from retail, restaurant, fast food, or other service-based companies.
• Valid driver’s license.
• Personal vehicle for travel between work locations and/or other work-related business.
• Ability to lift, move, or transport items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors.
• Ability to spend up to 50% of work time outdoors.

Responsibilities

• Assess customers’ storage needs and recommend suitable options.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current on payments by making reminder and collection calls when required.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and maintaining clean exterior grounds.
• Travel between work locations and conduct other work-related business using a personal vehicle.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life insurance and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties and other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed