Customer Service - Self Storage Manager
About The Position
Public Storage is hiring Property Managers to work independently at multiple self-storage locations, spending time both inside and outside. The role involves assessing customers’ storage needs, making recommendations, and selling packing and moving supplies. Managers inspect storage units to verify inventory and availability, audit cash drawers, make bank deposits, help customers stay current with payments, and make reminder and collection calls when required. The position also includes cleaning and daily maintenance, such as sweeping and mopping interior areas and keeping exterior grounds clean and free of debris. The role offers $16.00 per hour and flexible, full-time schedules between 9:30 a.m. and 6:00 p.m., with weekend hours until 5:00 p.m. Employees become eligible for full-time benefits by working an average of 20 or more hours. Travel between properties or for other work-related tasks is reimbursed by mileage.
Requirements
- Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
- Valid driver’s license.
- Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
- Ability to lift, move, or transport items weighing up to 35 pounds.
- Ability to walk around facilities, including climbing stairs and opening large doors.
Responsibilities
- Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
- Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
- Audit cash drawers and make bank deposits.
- Help customers stay current with payments and make reminder and collection calls when required.
- Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
- Travel between work locations and conduct other work-related business using a personal vehicle.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Paid time off
- Sick time
- Flexible spending account
- Company-paid life insurance
- Company-paid accidental death insurance
- Vendor discounts
- Mileage reimbursement for travel between properties or other work-related tasks
- Opportunity to earn performance-based bonuses
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
